Practical AI for Australian small businesses

Create the capacity to grow revenue.

SoftDeck builds practical AI workflows around the systems you already use, so your team can move faster on customers, decisions and new opportunities. Less time spent searching, copying information and repeating routine work becomes the supporting gain.

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AI that fits your business

Start with the bottlenecks limiting growth

Build around the systems you already use

Create capacity for customers and new opportunities

Keep human review in important decisions

Australia-wide delivery · Based in Sydney

Proof from shipped work

Client perspectives, backed by production outcomes.

SoftDeck combines client perspectives with specific results across AI platforms, financial software and application modernisation.

25+

specialised AI agents shipped

14+

AI workflows in one platform

$11m+

transactions supported by production software

$300k

estimated project savings at UNSW

Client perspective

Financial software

SoftDeck helped build the product and the systems behind it, from APIs and microservices to cloud delivery. The platform had the foundation it needed to support more than $11 million in transactions.

VCEX

David · CEO
Client perspective

Real-time polling software

SoftDeck understood that live polling has to stay simple for the audience. They brought branded polls, sentiment analysis and response insights together in a product people can use in the room.

Instant Polls

Laurence · CEO
Client perspective

Mobile and web platform

SoftDeck made it possible for communities to answer public questions and share their views with decision makers across mobile and web. The platform gave the work a clear place to live and a straightforward experience for participants.

4MySay

Laurence · CEO
Client perspective

Community website

Thank you so much to the SoftDeck team for getting AFM Perth to the top of our Google results. It's made our church so much easier for new people to find

AFM Perth

Molinda · Secretary
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Does this sound familiar?

Your team should not repeat the same work every day.

SoftDeck helps when useful knowledge is hard to find, routine work takes too long or your systems leave people doing the same steps by hand.

Small business operator facing disconnected documents and software pathways while reviewing an AI-supported workflow.

Search

01 / 04

Documents · Inbox · Tools

/01

Search

Answers are hard to find

Your team searches across documents, inboxes and tools for information you already have.

Documents

Inbox

Tools

/02

Handoffs

The same work gets repeated

People copy details between systems, prepare reports by hand and repeat routine handoffs.

Copying

Reports

Routine steps

/03

Knowledge

Knowledge stays with one person

Important context lives in someone's head, making decisions slower when they are unavailable.

Context

Decisions

Ownership

/04

Disconnected

AI sits outside the workflow

Generic tools produce experiments, but they do not connect to the systems your team relies on.

Experiments

Existing systems

Workflow

The payoff

Give your team time back for work that needs judgement.

SoftDeck builds around the tools and knowledge you already use. Less repetitive administration, faster access to information and more consistent work give your team capacity for customers, decisions and growth.

Small business operator beside connected document and workflow pathways, approving a structured output.

Capacity

01 / 04

Documents · Reports · Review

/01

Capacity

Spend less time on repeatable admin

Move documents, reports and routine handoffs forward with structured workflows and human review.

Documents

Reports

Review

/02

Knowledge

Find knowledge faster

Search, retrieve and summarise the information behind everyday decisions.

Search

Retrieve

Summarise

/03

Consistency

Deliver more consistent work

Use structured outputs to prepare drafts, classify work and keep responses moving.

Drafts

Classification

Structured outputs

/04

Growth

Make room for customers and growth

Give your team capacity to focus on judgement, service and the next improvement.

Judgement

Service

Next improvement

The cost of waiting

Every repeated step takes capacity away from the work that matters.

If nothing changes, your team keeps spending time on administration, decisions wait for context and disconnected systems keep creating rework.

/01

Capacity stays tied up

Manual administration keeps people away from work that needs judgement, service and follow-through.

/02

Rework keeps returning

Scattered knowledge and disconnected systems make people search, copy and check the same information again.

/03

Good work waits

Slower decisions, missed enquiries and delayed improvements make it harder to grow with confidence.

How to get started

Start with the problem, not a tool.

Email us the work that takes time, the systems it touches and the outcome you want. SoftDeck recommends a sensible first capability, then assesses, builds and supports it.

Three connected workflow stations show assessment, build, and ongoing support around a human reviewer.

Assess

01 / 03

Business goal · Current systems

/01

Assess

Assess

Email us the work that takes time, the systems it touches and the outcome you want. We map the first useful opportunity.

Business goal

Current systems

/02

Build

Build

We scope and ship the smallest useful workflow, assistant, integration or product capability.

Smallest useful capability

Clear review points

/03

Support

Support

We measure usage, maintain the connections and improve the workflow after launch.

Usage

Production support

What the team can do

Build the layer your business needs.

AI sits in the middle of the work. SoftDeck can build the websites, search foundation, software and integrations around it so the capability fits the business.

Knowledge assistants

AI systems and workflow augmentation

Add knowledge assistants, document workflows, reporting, structured generation and human review to the systems your team already uses.

Knowledge assistantsWorkflow supportProduction AI

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Customer journeys

Websites and customer experiences

Build fast, accessible websites and interfaces that support conversion, customer self-service and AI-enabled workflows.

Marketing sitesLanding pagesAnalytics

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Search signals

Search and AI visibility

Improve technical SEO, schema, content structure and GEO so people and AI assistants can find your business.

Technical SEOSchemaGEO

Explore this service

Connected systems

Software, modernisation and integrations

Connect the AI layer to your existing systems through full-stack products, APIs, cloud delivery and legacy upgrades.

APIsModernisationIntegrations

Explore this service

See all services

Selected work

Case studies from production work.

See how SoftDeck has turned complex products, legacy systems and financial software into capabilities teams can use.

Three production capability platforms connect AI, software, and people into one stable system.

AI workspace · Production platform

01 / 03

Production work · Human oversight

/01

AI workspace · Production platform

ActiveGospel

What was needed: A complex AI product needed a production workspace that church teams could use and extend. What SoftDeck built: SoftDeck built the platform from concept to production with specialised agents, repeatable workflows, RAG, billing and usage metering. Stack: Next.js · Laravel · Hono · PostgreSQL/pgvector · Docker

Result: 25+ specialised agents run across 14+ workflows in one platform.

Production work

Human oversight

Visit ActiveGospel

/02

Application modernisation · Production delivery

UNSW

What was needed: A legacy university application needed a safer, more maintainable path forward. What SoftDeck built: SoftDeck rebuilt it with a Symfony REST API and React single-page application, improving testing and independent service releases. Stack: React · TypeScript · Symfony · OAuth/OIDC · Azure AD

Result: Delivered ahead of schedule with $300,000 in estimated project savings.

Production work

Human oversight

/03

Financial SaaS · Production infrastructure

VCEX

What was needed: A venture capital exchange needed production software and infrastructure for financial transactions. What SoftDeck built: SoftDeck built the product, APIs, microservices and AWS delivery system. Stack: Laravel · Vue.js · React · Node.js · MySQL · AWS

Result: The platform supported more than $11 million in transactions.

Production work

Human oversight

Live products

Explore more systems SoftDeck has shipped.

See the range of websites, products and platforms the team can support around your AI layer.

Real-time polling software

Instant Polls

Instant Polls gives meetings and events live audience feedback, branded polls, sentiment analysis and response insights.

Live pollingAudience engagementAnalytics

Team-led delivery

A named lead with a team behind the work.

SoftDeck gives your project a clear lead and the team capability needed across assessment, design, engineering, search, integrations and production support.

Tawanda Nyakudjga founded SoftDeck and provides senior technical leadership. He brings more than nine years of experience across government, education, finance, insurance and SaaS.

Engineering profile

LinkedIn

Start an AI assessmentRead the founder story

The team can work across your AI layer

Knowledge assistants and RAG

AI agents and structured generation

Website strategy and accessible delivery

Technical SEO, schema and GEO

Full-stack products and APIs

Authentication, cloud and integrations

Education

UNSW application modernisation

Financial services

VCEX and LifeBid platforms

AI SaaS

ActiveGospel product and infrastructure

Government

Public-sector software delivery

Agriculture

Production product engineering

Questions before you start

AI should make the work clearer, not add another system to manage.

Start with the business problem, the people involved and the systems you already use.

What problems can SoftDeck help with?

SoftDeck helps with scattered knowledge, document and report handling, repetitive handoffs, manual drafting, disconnected tools and customer journeys that need a clearer path.

What will AI augmentation change for our business?

The first gain is team capacity: less time spent searching, copying information, preparing reports and repeating handoffs. Faster access to knowledge and more consistent drafts give your team more time for customers, decisions and growth.

What happens if we keep the current process?

Your team keeps paying in time and rework. Knowledge stays scattered, decisions slow down, enquiries can be missed and improvements wait.

Why should we trust SoftDeck?

SoftDeck's work includes 25+ specialised AI agents across 14+ workflows in ActiveGospel, more than $11m in transactions supported by VCEX and $300k in estimated project savings at UNSW. Approved client quotes and project details sit alongside those figures.

How do we get started?

Email support@softdeck.com.au with the work that takes time, where your team spends it, the systems involved, your desired outcome and your timeframe. SoftDeck will recommend a sensible starting point. You do not need to know the final solution before you write.

Can SoftDeck work with our existing website, software, SEO or integrations?

Yes. SoftDeck can work across websites, search visibility, full-stack software, AI workflows, legacy systems, cloud delivery and integrations. The team connects the work to the systems you already rely on.

How do you keep people involved in important decisions?

SoftDeck designs clear review points, ownership and approval steps into the workflow. People stay responsible for decisions that need judgement, context or accountability.

What does an AI augmentation project cost?

SoftDeck prices each project by scope. Email support@softdeck.com.au with your business goal, current setup, required outcome and timeframe to receive a recommended next step and estimate.

How to get started

Tell us where the work gets stuck.

Send the work that takes time, the systems it touches, the outcome you want and your timeframe. SoftDeck will recommend a sensible starting point. You do not need to know the final solution before you write.

SoftDeck

AI augmentation for Australian SMBs

support@softdeck.com.au

ABN 90 656 203 477