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Document automation · Australia-wide

Document automation that turns incoming files into drafts you approve.

Document automation uses AI to read incoming files, pull out the key details and draft a summary or record for your team. A person checks and approves it before filing. SoftDeck builds document automation software and workflows around your existing systems, so your team stops retyping details from forms and email attachments.

Start an AI assessmentSee a file become a draft
Reads, extracts and draftsYou approve before filingFiled in the systems you use
Business documents and folders flow into a knowledge hub while an operator reviews a structured output.Drafts you approve
01 / Where it pays off

Where document automation pays off first.

Files arrive faster than staff can read them.

Staff type details from files into systems by hand.

Summaries and first drafts take hours of reading.

Each person sorts and names files their own way.

Attachments sit in an inbox until someone is free.

02 / Example

From incoming file to approved record.

One document, from arrival to filing.

TriggerFile arrivesAn email attachment or an upload.
AI stepAI reads and extractsFile type, sender and key details.
AI stepAI drafts a summaryA short summary or record in your format.
Human reviewPerson approvesCheck, edit, approve or send back.
ResultFiled in your systemThe record lands where your team works.

Illustrative example. We agree the document types, the details to extract and the review points with you in the AI assessment.

03 / What we build

What we build.

Document processing from intake to filing, built around the systems you use.

Document intakeCollect files from email and uploads.
Classification and routingAgents sort each file and send it on.
Extraction into your fieldsNames, dates and key details, in your format.
Summaries and first draftsShort drafts your team edits and approves.
Filing into your systemsApproved records go where your team works.Search across your filesAsk a question and get an answer with sources.
04 / Proof

AI workflows in production.

Documents and folders flow into a knowledge hub while an operator reviews a structured output.
ActiveGospel · AI workflows in production14+

AI workflows in one production platform. This is not a document-specific case.

Read the ActiveGospel case study
05 / Method

Assess, build, support.

  1. 1AssessList your document types, who handles them and where the details end up. Agree the review points.
    AI assessmentProcess mapping
  2. 2BuildBuild intake, extraction and drafting around your current systems. A person approves each record before filing.
  3. 3SupportKeep the workflow reliable as your documents change. Add the next document type when the first runs well.

06 / Questions

Questions about document automation.

Email support@softdeck.com.au with anything else.

What kinds of documents can you automate?

We start with the documents your team handles most, such as forms and email attachments. The AI assessment lists them, shows what to pull out of each and picks one to build first.

Do you have a document automation case study?

No document-specific one. The proof on this page is ActiveGospel, an AI platform with 14+ workflows in production, and its card says it is not a document case. We scope your documents in the assessment before promising results.

Can the AI get details wrong?

Yes, any AI can. A person checks anything important before filing, and we agree which details matter most before we build. The review step is part of the workflow.

What is the difference between document automation and intelligent document processing?

Intelligent document processing is the industry name for AI that reads documents and extracts their details. Document automation uses that and goes further: it drafts summaries, routes the file and updates your systems, with a person approving.

Do we need to change how we store documents?

No. We build around where your documents arrive and live. If a system has no connection to build on, we look for a safer route or a targeted upgrade.

What does document automation cost?

We price by scope. Send the document types, the systems involved, the outcome you want and your timeframe, and we reply with a next step and an estimate.

Where do you work?

SoftDeck is based in Sydney and works with businesses across Australia.

How to get started

Tell us where growth gets stuck.

Send the work that takes time, the systems it touches and the revenue outcome you want. We reply with a starting point.

Start an AI assessmentPrefer email? support@softdeck.com.au
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